Free shipping does not guarantee the date of arrival.
Collection from UPS Access Point™
Picking up your ordered products at a UPS Access Point™ near you is free. You will be informed by email as soon as your package arrives and it will be available for collection at the Access Point for up to 14 days. We cannot guarantee a specific date of arrival.
Collection from store
Place your order online and collect it from your chosen store. Collection times may vary depending on stock availability. You can choose this option and your preferred store by clicking the 'Collection from Store' button, or select this option during the 'shipping' part of the check out process.
More information on delivery options can be found here.
Brexit delivery impact: shipping times may be delayed by at least 2 extra days due to custom checks.
Returns & Refunds
You may return unused merchandise provided you meet the rules described in American Touristers policy on Right of Retraction.
You have the right to retract the sale agreement at any time up to 14 calendar days from the delivery date.
For more information on returns and refunds, please consult American Touristers Returns Policy, or to exercise your right of retraction please follow the returns procedure found here.